Like many medical providers that have adopted electronic health records to meet meaningful use requirements, driving Patient Portal adoption continues to be a challenge. Many providers simply don’t have the time or resources to properly train and educate their patient population on the value of the Patient Portal. Yet, one fact remains, a stronger patient engagement strategy will lead to increased patient satisfaction, better outcomes, and with MU3 looming, an increase your value based payments. The adoption of the patient portal will significantly increase office efficiency, streamline common tasks and move your practice towards a paperless medical office. Additionally, embracing an active Patient Engagement strategy has been proven to increase the quality of care and drive better outcomes. So, what’s holding your medical practice back from initiating an aggressive campaign to drive adoption, and start benefiting directly from your investment? Following are four easy steps to drive great patient engagement and Patient portal Adoption Engage with patients early to get them motivated by the efficiency of portal use. When booking appointments, enroll new patients into the portal and have them fill in their patient intake forms and outline your financial policy to decrease the amount of time they will be waiting in your office. Explain how the portal will help them decrease the amount of time they will need to spend at your practice, and that the portal can ultimately increase patient satisfaction and improve the quality of care they receive from your practice. Without active attempts from your medical staff to communicate with your…
Read More: Four easy steps to improve the Quality of Care by Leveraging your Patient Portal
