0 Flares 0 Flares ×Get Your CallRail Account Ready for Post Call Scoring The team at CallRail is putting the final touches on Post Call Scoring, a new feature that’s coming soon to your CallRail account. Post Call Scoring will allow you to input specific information about a phone call after it ends. This includes the option of adding a tag to a call (like “New opportunity,” or “Conversion”), and also classifying a call as a good lead. In order to use Post Call Scoring, there are a few things you’ll want to set up in your account first. We’ve compiled this guide for you so that you can be prepared to turn on Post Call Scoring as soon as we announce its release! First, Set up Your Company’s Call Tags CallRail’s Call Tag feature is the first option you’ll be able to include within Post Call Scoring. After the call ends, you’ll be guided through a series of prompts that allow you to select and apply a call tag you’ve created within a company in your CallRail account. Then, without having to log into your CallRail account, you’ll be able to correctly categorize the call directly from your phone’s keypad. The tag will be applied to the call immediately, and will appear on the Activity dashboard for you and your team to view. Call tags are a great way to ensure your calls are organized properly. In order to effectively use call tags with Post Call Scoring, we recommend…
Read More: Prepare for Post Call Scoring