Customers often ask if it is possible to embed a video directly into a ClickDimensions email template. The quick answer is yes. However, this is a question that requires consideration of email clients as much as ClickDimensions itself. While it is possible to add videos into an email, there is very little support for displaying …
January 27th, 2016 // Nicki Allen Research firm Gartner predicts that by 2020, customers will manage 85% of their interaction with the enterprise without interacting with a human. Now, if you’ve built your business by hiring as many sales people to make as many cold calls as possible, this is a very scary statistic. Moreover, …
Recorded Webinar: Rallying Your Sales Channel Around Today’s Customer Read More »
0 Flares 0 Flares × We take feedback from our customers seriously– that’s why we’re excited to share our big news. One of the most requested product enhancements is now available within CallRail. The Magic of MCC My Client Center (MCC) allows you to use one email address to access any CallRail account where you’re …
Marketers and Agencies Rejoice: My Client Center is Here Read More »
articleJan 13, 2016 5 Common Performance Review Methods In her Founder Letter this month, Dr. Heidi Jannenga talked about reviewing work performance and providing feedback to the staff in your rehab therapy clinic, stressing the importance of creating consistent and fair performance reviews. While rounds of applause and pats on the back are great, they …
The New Year is now not-so new and 2016 is in full swing. Marketers everywhere are gearing up for a busy year ahead, and looking for the latest ways to connect with their audiences and convert them into happy customers. While digital tactics and strategies aren’t new to the marketing arsenal, digital marketing is rapidly …
According to research from Forrester, customer experience is a top priority for businesses and technology leaders. However, a “customer obsession” operating model does not automatically lead to success, especially as it relates to the channel. Customers will never say, “you’ve done enough” or “we should pay you more for that.” Making sure customers have the …
articleJun 9, 2015 Are Conferences Worth It? Networking, welcome parties, and complimentary food (and drink tickets) are nice, but conferences can run a pretty penny—anywhere from $100 to upwards of $1500 per attendee, depending on the size of the event and the caliber of the speakers. Before shelling out any of your hard-earned money to …
articleJan 16, 2014 Four Ways to Fix a Broken Company Culture So, you read yesterday’s post , and maybe, just maybe, a red flag—or eight—jumped out at you, felt a little too familiar, or possibly even gave you the chills. And now, you’re beginning to worry because you’re seeing signs that your culture isn’t up …
Train to Retain: Why Employee Training is the Key to High Retention Rates Read More »
January 25th, 2016 // Jen Spencer When it comes to finding resellers for your brand, quality is more important than quantity. After all, your resellers will be representing your brand to customers, so it’s important that they’re able to communicate your message effectively. Follow these tips to find the right partner for your brand. Look …
In the Age of the Customer, Focus on Reseller Quality Over Quantity Read More »
articleJan 16, 2014 Four Ways to Fix a Broken Company Culture So, you read yesterday’s post , and maybe, just maybe, a red flag—or eight—jumped out at you, felt a little too familiar, or possibly even gave you the chills. And now, you’re beginning to worry because you’re seeing signs that your culture isn’t up …
